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Open privacy choices before you join

gamba puts account, wallet, device and cookie privacy in one clear policy, so you know what we collect when you open an account and use UPI, Paytm, PhonePe…

UPI data contextCookie choicesAccount access requestsRetention explained

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Explore how policy applies in India

gamba Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how we collect, use, share, protect and delete data linked to your account, wallet activity, device session and support conversations. In India, payment-related data may include transaction references from UPI, Paytm, PhonePe or Google Pay, but we do not ask you to

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share private banking passwords or card security codes with support. Some data is needed to create your account, process wallet records, check identity signals, prevent account misuse, answer privacy requests and meet record-keeping duties that apply where local law permits access. If a rule in your
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location requires a different privacy treatment, we apply that rule to the relevant account data. We keep this policy focused on your rights, our purposes, retention periods, cookie settings, third-party processors and the routes you can use to ask for correction, access or deletion.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check privacy contact paths

Privacy questions should reach the right team without making you repeat sensitive details. Use the account centre when you can sign in, because it attaches your request to the correct profile.

Account centre Open your account centre and choose the privacy request option for access, correction or deletion. This path lets us match your message to the account record without asking for extra wallet or device details.

Support chat Use chat for urgent privacy questions, including a suspected account access issue or a cookie setting you cannot find. Our team will move sensitive requests into a ticket before any data change is made.

Email ticket If you cannot sign in, email support with your registered contact detail and a short description of the privacy request. Do not include UPI PINs, Paytm passwords or screenshots showing private banking data.

DATA HANDLING

Browse how we protect privacy rights

Our privacy work covers the full account cycle: sign-up, identity checks, wallet records, game session logs, support tickets, cookie preferences and closure requests.

Data we collect

We collect account details you provide, device signals, login records, wallet references and support messages. The policy explains why each category is needed and how it connects to account access, security checks or legal records.

Cookie control

Cookies help keep you signed in, remember basic preferences and measure site errors. Where a cookie is optional, you can change the setting from the privacy area without affecting required account safety checks.

Account security

We use login monitoring, device checks and restricted staff access to reduce unauthorised use of your account data. If something looks unusual, we may ask you to confirm contact details before processing a privacy request.

Retention periods

Some records are kept while your account is active, while wallet and compliance records may need longer storage under applicable law. When retention ends, we delete or anonymise data according to the policy.

Correction requests

You can ask us to correct account details that are incomplete or no longer current. We may need evidence for changes to identity, mobile number or payment-related records before updating the stored data.

Sharing controls

We share data only with service providers, payment processors, security partners or authorities where a lawful reason applies. The policy states the purpose before any sharing, so you can understand the data flow.

Explore privacy questions before account access

These answers explain the privacy choices you can make before and after opening an account. They focus on data access, correction, deletion, cookies, payment references and support contact. If your question depends on your location, account status or a legal request, we will confirm the next step after checking the account record and the law that applies where access is permitted.

We collect the details needed to create and secure your account, such as contact data, login records, device signals and wallet references. Support messages and privacy request history may also be stored.

We store transaction references, status updates and reconciliation details needed to match wallet activity. We do not ask for your UPI PIN, Paytm password, PhonePe password or private banking login details.

Yes. You can request access through the account centre or support ticket. We first confirm your identity, then provide the account data we can share under applicable law and safety requirements.

Use the account centre for simple contact updates, or raise a support ticket for details that need checks. We may request proof before changing identity fields or payment-linked account records.

You can ask us to delete account data, and we will process the request where permitted. Some wallet, security or legal records may need retention for a set period before deletion.

We use required cookies for sign-in, session safety and fraud prevention. Optional cookies may help measure site performance or remember preferences, and you can change optional settings from the privacy area.

Contact us through the account centre, support chat or email ticket. Send only the details needed to identify your account, and avoid sharing private payment passwords or banking screenshots.

Open privacy choices before you join

Check privacy contact paths

Browse how we protect privacy rights

Data we collect

Cookie control

Account security

Retention periods

Correction requests

Sharing controls

Explore privacy questions before account access

01 What personal data does gamba collect when I open an account?

02 How is UPI, Paytm or PhonePe data handled?

03 Can I ask for a copy of my account data?

04 How do I correct my personal details?

05 Can I request deletion of my data?

06 What cookies does the site use?

07 Who can I contact about this Privacy Policy?

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